Frequently Asked Questions
Everything you need to know about our modern home essentials.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the contiguous United States.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our international shipping options in the near future.
How do I care for my Hudson Grace linens and dinnerware?
Detailed care instructions are included on each product page. Generally, our ceramics are dishwasher safe, while our fine linens should be laundered on a gentle cycle and air-dried to preserve their quality.
What is your return policy?
We accept returns of unused, unwashed items in their original packaging within 30 days of purchase. Please note that shipping fees are non-refundable.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.
Are your products available for wholesale or trade programs?
Yes, we offer a dedicated program for interior designers and trade professionals. Please visit our 'Trade' page to apply for a professional discount.